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The promise of a low-cost online education comes with added costs and challenges, including that there is still a divide between technology-driven educators and the low-income, first-generation college hopefuls they are trying to reach.

Who would have known that in Silicon Valley it takes more than two weeks, three companies, two visits by two different technicians and frustrating phone calls to Texas, Indiana and even the Philippines to get Wi-Fi service to the foothills of East San Jose?

Troy Wolverton writes: If you’re looking to cut down on your home phone bill without cutting your phone cord entirely, you can do a lot worse than Ooma.

Larry Magid writes about Facebook’s announcement last week that it would update the guidelines its support staff use to decide whether to pull down reported cases of hate speech. The move came after pressure from women’s groups.

Yahoo’s recent $1.1 billion deal to buy social blogging service Tumblr wasn’t just a high-priced bid for a bigger audience. It’s another sign of a recurring cycle in the world of social media, where big sites struggle to stay hip as they get older and more mainstream, while newer ones emerge to grab the spotlight.

Mike Cassidy writes: Venture capitalists Chris Redlitz and Beverly Parenti knew the ins and outs of the business incubator game. The question was, could they bring their expertise into San Quentin State Prison, home to Death Row, and turn inmates into entrepreneurs?

“The Internship,” the new movie about Google interns, has a much sunnier outlook than a 2010 movie about Facebook or a recent reality series about startups in Silicon Valley.

Last month’s appearance by Apple CEO Tim Cook before a skeptical Senate subcommittee may provide a much-needed tail wind to efforts to overhaul the U.S. tax code, U.S. Rep. Zoe Lofgren said Friday at a forum of Silicon Valley leaders.

Mercury News interview: Terracotta CEO Robin Gilthorpe talks about his life and love of big data.

Muthu Alagappan arrived at Stanford University with his heart set on attending medical school, and he still hopes to become a doctor someday.
Revolutionizing the NBA is just his hobby. Somehow, though, goofing around with basketball stats after work one day led to a discovery that has made Alagappan, 23, a cult figure in the growing field of sports analytics.

The world’s last passenger pigeons perished a century ago. But a Santa Cruz-based research project could send them flocking into the skies again, using genetic engineering to restore the once-abundant species and chart a revival for other long-gone creatures.

All Nippon Airways did a Take 2 Saturday in launching a state-of-the-art Boeing 787 out of Mineta San Jose International Airport, after its inaugural January service was halted within days when battery problems surfaced in the fleet.

Saturday’s Girls Innovate! conference, “Empowering Girls for Entrepreneurship and Leadership,” in Redwood City drew about 300 mothers and daughters to the Silicon Valley incubator nestGSV.