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Tag archive for ‘Apple’

How Google fails at failing(11)

Since the announcement that it was killing Google Wave, Google has turned on the spin by proclaiming how they “celebrate our failures.” There is a lot to admire about Google, and one of those things is its ability to experiment and, as CEO Eric Schmidt said, “try things.” It’s not just hard for many organizations to find the culture and capacity to do that, it’s hard for them to acknowledge when those things don’t work.

Danny Sullivan, at Search Engine Land, mapped out many of Google’s most notable recent failures, and wondered just what the company was really gaining in terms of knowledge:

“But in its statements to the world, Google rarely sounds like it’s celebrating these missteps. It doesn’t really document anything that was learned. It just seems to say as little as possible to move on.”

But the bigger problem I see at Google is its approach to developing those new things. Just because you enable it, or allow it, doesn’t mean your approach to you develop new products and services. And what strikes me about Google is that so many of these products seemed dead on arrival.

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Video: iPhone 4 camera problem(2)

I wrote on Monday about a problem with the camera system on Apple’s new iPhone 4 that was affecting users’ ability to not only take pictures but use FaceTime, the new video chat feature. My colleague Maria Avila helped me put together the video below that illustrates the issue. (H/t to another colleague, Greg Young, who helped me illustrate the FaceTime issue.)

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New iPhone 4 problem: Camera crashes, takes down FaceTime(59)

FaceTime when the iPhone's camera doesn't work

FaceTime when the iPhone's camera doesn't work

You’ve heard about the yellow screen splotches and the wonky antenna that requires you to hold the new iPhone just right.

But now a new issue is coming to light: a faulty camera system that not only affects your ability to take pictures, it can foil your attempts to use FaceTime, the video chat feature that is the iPhone 4’s top talking point.

I ran into this issue over the weekend. Apple kindly sent me two iPhone 4s to test out. I’ve been trying to convince my wife that we need to upgrade our iPhone 3G’s to the new model, so I thought I’d show her how FaceTime works, figuring she’d be as wowed as I was when I tested it on a friend’s phone in the office.

But it didn’t work. While the phone I was using received my wife’s image, the small box that was supposed to display my image wasn’t showing anything. Meanwhile, on the phone my wife was using, she could only see her own image in the small box on her screen; she didn’t get any images from my phone. Read the rest of this entry »

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PC market roars back, rivals gain on HP and Dell(0)

The PC market is coming back strong, according to new research released today by Gartner and IDC. But HP and Dell, the leading US manufacturers, are losing share to their Asian rivals.

Worldwide PC shipments were up 27.4 percent in the first quarter of 2010, compared with a year earlier, according to Gartner. IDC pegged the year-over-year increase at 24.2 percents, still exceeding expectations.

HP remains the world’s leading seller of PCs, with 18.2 percent of the global market by Gartner’s count and 19.7 percent according to IDC. Both firms estimate that HP shipped almost 20 percent more units than a year earlier, while still losing a little under one percentage point of market share.

Acer, by contrast, was in the No. 2 position with 14.2 percent of the world market, up from 11.7 percent a year earlier, according to Gartner. IDC’s report gives Acer 13.6 percent of the market, up from 11.9 percent.

Both research firms are reporting that Dell’s share of the market also slipped a bit, while Lenovo, Toshiba and ASUS showed gains from a year ago.

IDC and Gartner each use slightly different methods of estimating the market, but their numbers usually track pretty closely. One difference this time: Gartner reported Apple gained almost a point of market share in the United States, while IDC reported Apple lost ground slightly.

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iPad impressions(0)

Apple's iPad

Apple's iPad

I just got an iPad review unit. I’ll have my full review later today. In the meantime, you can read my thoughts about it here:


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More on HP job cuts from me and readers(19)

If you missed it, over the weekend we ran my look at Hewlett-Packard’s massive job cuts over the past decade: 75,505.

I have a few other stray thoughts that didn’t make it into the main story. And a few questions I want to follow up on in the coming weeks.

First, the stray thoughts.

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Apple: The new/old Pirates of Silicon Valley?(4)

1999_pirates_of_silicon_valley_stevevsbill

Noah Wyle as Steve Jobs and Anthony Michael Hall as Bill Gates

A few months back, I noticed a bunch of folks tweeting about the 1999 made-for-TV-movie “Pirates of Silicon Valley.” I remember hearing about the movie just as I was moving to Silicon Valley that year, but never got around to watching it. I had heard mixed things about the movie, and its accuracy, but the tweets seemed pretty positive, so I decided to rent it and see for myself.

It exceeded my tremendously low expectations. Though as far as factual accuracy, it’s hard to say where truth ends and creative license takes over. The movie hits some of the high points of the emerging battle between Microsoft and Apple as told through the stories of Steve Jobs and Bill Gates. And narrated by their wingmen: Steve Wozniak and Steve Ballmer.

There’s an amusing scene, about 20 minutes in when Wozniak and Jobs walk out of the famed Homebrew Club in 1976, having triumphantly demonstrated a version of their personal computer:

Jobs: “IBM is going to be loading in their pants!”

Wozniak: “Steve, I don’t think IBM even knows who we are.”

Jobs: “That’s okay. Because they’re the enemy.”

And later, in a conversation with John Sculley:

Sculley: ”Steve, I’m worried. About what’s happening. All the “them versus us” stuff. Macintosh versus Apple II.”

Jobs: “You don’t understand, John. People need a cause.”

Creative license aside, back in the late 1970s, and the early 1980s, Jobs had enormous power and the ability to impose his will. If you wanted to play with Apple, you did things Jobs’ way. And he wasn’t afraid to define his enemies and go after them (IBM, Microsoft). That is, until he was ousted in 1985 and Apple began its long, slow decline. And even after Jobs’ return in 1996, Apple was just happy to still be around, even striking a deal with Microsoft to invest to keep it going.

Apple’s clout has grown steadily over the past decade, thanks to the success of the iPod and the iPhone. With the iPad announcement a week behind us, it seems the the gadget itself may turn out to be less interesting than some of the things it tells us about the state of Steve Jobs and Apple. With the iPad, it appears that Jobs is confident that he’s once again in a position to dictate terms and define the opposition in a way he hasn’t been able to since the early days depicted in Pirates of Silicon Valley.

You could feel this renewed swagger when Apple announced it recent earnings. Jobs said in a press release:

“If you annualize our quarterly revenue, it’s surprising that Apple is now a $50+ billion company,” Jobs said. “The new products we are planning to release this year are very strong, starting this week with a major new product that we’re really excited about.”

That was a not-so-subtle reminder of Apple’s financial strength. Consider that Apple has closed the gap in terms of market capitalization with Microsoft. This is from Silicon Valley Insider last November:

“In May 2000, Apple’s market capitalization was $17 billion. Today it’s $182 billion. Meanwhile, Microsoft was around $356 billion in May 2000. Today it’s around $261 billion.”

By the way, Google’s market cap is $171.73 billion as of mid-day Wednesday.

Since the release of the iPad and iTunes, Apple has had the music industry under its thumb. And with the iPhone, Apple was able to change the balance of power between device makers and phone companies. But with the iPad, let’s look at the new ways Jobs is flexing those growing muscles:

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Apple earnings first of many to be boosted by new accounting rules(0)

Last fall, the Financial Accounting Standards Board (FASB) approved changes to the way many high-tech companies will recognize revenue. We saw the first of what will be many earnings reports affected by this when Apple reported on Monday results of its fiscal first-quarter earnings.

Other companies likely to be affected include such heavy weights as Cisco Systems and Tivo.

Often such changes take months for companies to adopt. And in this case, companies have until 2011 to adopt them. But this one is different because it will give companies a significant bump in short-term revenue. So many are racing ahead. As such, investors need to watch carefully to see if a company adopted the new standard, and if they reconciled old numbers to take the new standard into account.

On Monday, Apple disclosed the accounting change up front for this year, and also adopted it retrospectively for the past two years and reconciled past earnings in an amended annual filing. Companies are not required to do adopt it for past years. So good for Apple. Many companies may only make the change going forward, making comparisons harder.

This change is not trivial. To see the impact on revenue, look at the revised numbers from years past. The change bumped revenue for Q1 2009 (last year) from $10.2 billion (0ld) to $11.9 billion (new). As far as I can tell, the company didn’t disclose what the current quarter revenue would have been under the old standard.

Still, that didn’t stop the company, in a press release, from crowing about the big numbers:

“If you annualize our quarterly revenue, it’s surprising that Apple is now a $50+ billion company,” said Steve Jobs, Apple’s CEO. “The new products we are planning to release this year are very strong, starting this week with a major new product that we’re really excited about.”

That’s true. But under the old standard, Apple’s annualized revenue wouldn’t be quite as high. It would probably be four or five billion less, though still over $50 billion.

So what’s going on? For the details, read on. Read the rest of this entry »

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iPhone 4.0? Here’s what I’d like to see(37)

iPhone

iPhone

With Apple expected to unveil its tablet computer next Wednesday, my Tech Files column on Monday will be about some of the features I hope the tablet will include.

But I’ve also been thinking a lot about something else that Apple might announce at its special event: iPhone 4.0, the latest version of the operating system that underlies its iPhone and iPod touch gadgets. Apple announced the last two major updates to the iPhone OS at March events, but recent rumors suggest that this update will be unveiled two months early.

The last two updates included significant new features for the iPhone. iPhone 2.0 opened the device to native third-party applications and paved the way for the company’s trend-setting and uber-successful App Store. iPhone 3.0 added long-awaited features, such as copy and paste, multi-media messaging and stereo Bluetooth. I’m hopeful that iPhone 4.0 will be just as significant a release.

Here are some of the things I’d like to see in it: Read the rest of this entry »

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Let the tablet frenzy begin: Apple announces event next week(4)

And lo, the mighty gods of Apple came down from their Cuptertion Mountain on Monday with invitations for members of the press to attend an event Jan. 27 in San Francisco. Though no details were revealed, the invitation contained the tantalizing phrase: “come see our latest creation.”

Of course, if that new creation is not the long-rumored, much-hyped tablet/slate thingy, there will likely be riots on the Streets of San Francisco next week.

The Apple event is scheduled for 10 a.m. PT in the Yerba Buena Center for the Arts Theater in San Francisco. No word on whether there will be a livestream from the event for the many, many others out there who are eager to get a glimpse of this mythical gadget.

According to The Wall Street Journal, sources have told them that the device would be a 10- or 11-inch touch-screen tablet offering wireless access and sporting a price tag of $1,000.

I have a hard time betting against Apple. But what I’m waiting to see, and probably can’t really know until we have all the details, is this:

What problem will this solve for me?

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