TripAdvisor has alerted 1.4 million customers of its Viator tour-booking website that their payment-card data may have been accessed by hackers.
We are notifying approximately 880,000 customers whom we currently believe may have had their payment card information (encrypted credit or debit card number, card expiration date, name, billing address and email address), and possibly their Viator account information (email address, encrypted password and Viator nickname ) compromised, the company said in a press release.
We have no reason to believe at this time that the three or four digit code printed at the back or front of customers cards were compromised, it added, noting that debit PIN numbers are not collected by Viator and could therefore not be compromised.
In addition, we are notifying approximately 560,000 customers whose Viator account information may have been affected (email address, encrypted password and Viator nickname ), it said. We recommend that all affected customers monitor their card activity and report any fraudulent charges to their credit card company. Customers will not be responsible for fraudulent charges to their accounts if they are reported in a timely manner.
Illustration by KRT Archives
