Follow-up: Tips for Altec-Lansing customers(0)
Altec-Lansing iM600
In a blog post I made last week, I mentioned my experience with my Altec-Lansing iM600. To recap, the iPod speaker system stopped working with my iPods and iPhones and, because its one-year warranty had expired, Altec-Lansing said it couldn’t do anything about it.
Soon after I published my post, Patrick Beck, Altec Lansing’s marketing manager, e-mailed me about it. This began a long exchange between us about the problems I ran into, both with my speaker system and with Altec-Lansing’s customer service.
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