Troy writes the Tech Files column as the Personal Technology Columnist at the San Jose Mercury News. He also covers the digital media, mobile and video game industries and writes occasionally about Apple, chips, social networking and other aspects of technology. Previously, Troy covered Apple and the consumer electronics industry. Prior to joining the Mercury News, Troy reported on technology, business and financial issues for TheStreet.com and CNET News.com.
The effort to remove the legal ban on unlocking cell phones may be picking up steam.
On Tuesday, the Obama administration formally asked the Federal Communications Commission to require wireless carriers to unlock devices when Read More →
If you've got an iPod touch and are hoping to upgrade to iOS 7, the all-new version of Apple's handheld operating system, you may be out of luck, even if you purchased the device earlier this year.
Apple isn't offering a Read More →
Apple's new fingerprint scanner is a good idea. But the company has crippled it so much that it's little more than a gimmick at best and a security problem at worst.
The fingerprint scanner, dubbed "Touch ID" by Apple, is one Read More →
There's bad news for iPhone fans on Verizon and Sprint's networks: Apple's newest smartphones have the same problem as its old ones with talking and surfing at the same time.
Users of the Sprint and Verizon versions of the new iPhone Read More →
IDC wants you to know that, despite everything, it still has high hopes for Windows Phone ... just not as high as before and not nearly as high as Microsoft's.
On Wednesday, the technology market research firm released its Read More →