Troy writes the Tech Files column as the Personal Technology Columnist at the San Jose Mercury News. He also covers the digital media, mobile and video game industries and writes occasionally about Apple, chips, social networking and other aspects of technology. Previously, Troy covered Apple and the consumer electronics industry. Prior to joining the Mercury News, Troy reported on technology, business and financial issues for TheStreet.com and CNET News.com.
Do you have an iPhone 5s? Are you having trouble getting its signature fingerprint sensor to work consistently?
It turns out, you're not alone.
The Huffington Post reported Monday that numerous people are complaining Read More →
Amazon's latest tablets are no more than a month old, but they're already getting a significant update.
The company announced on Monday that it has released an update to the operating system that underlies Read More →
If you had your hopes pinned on soon being able to buy a smartphone running Mozilla's new Firefox OS from one of the major carriers, prepare to be disappointed. Instead, be prepared to live in an increasingly Android world.
Mozilla has Read More →
Netflix is getting a whole new look.
The company on Wednesday unveiled a new design for its streaming video service. When browsing for things to watch, subscribers will find more pictures, rewritten synopses and a new Read More →
I often receive email from readers of my Tech Files column who are looking for advice or recommendations or just want to comment on my pieces. From time to time, I’m republishing edited versions of my email exchanges with Read More →