Apple responds to U.S. investigations over iPhone battery slowdown

Apple responded Wednesday morning to the Securities and Exchanges Commission and the Justice Department reportedly investigating the company for throttling older iPhone models, saying the company would never do such a thing.

The company would only confirm that the agencies are asking questions.

“We have received questions from some government agencies and we are responding to them,” Apple said in a statement issued to other media outlets. This news organization requested comment but did not immediately receive a response.

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Apple doubled down on saying that the Cupertino tech giant will “never — and would never — do anything to intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades,” according to the statement.

The Justice Department and SEC’s investigations — first reported by Bloomberg on Tuesday — was the latest round of scrutiny aimed at Apple over its battery slowdown. The United States became the fourth country to investigate the slowdown, after France, Italy and South Korea.

Sen. John Thune, R-South Dakota, also asked Apple about its decision to slow down iPhones to prevent unexpected shutdowns and requested a reply by Jan. 23. But Apple requested an extension of the deadline and it was granted by the Senate Committee on Commerce, Science, and Transportation, of which Thune is the head chairman, according to committee communications director Frederick Hill.

“The committee expects to receive Apple’s response this week,” said Hill in an email to this news organization.

Apple announced in December that all out-of-warranty battery replacements for iPhones as old as iPhone 6 can be replaced for only $29 until December 2018. Apple also announced a software update in the upcoming iOS that will allow users to check on their iPhone’s battery health and give them the option to turn off the slowdowns. The update will be available in the spring.

Apple has apologized and reiterated in Wednesday’s statement that its slowdown decision came from a good place.

“Our goal has always been to create products that our customers love,” said Apple. “Making iPhones last as long as possible is an important part of that.”

Photo: The new iPhone X is displayed during an Apple special event at the Steve Jobs Theatre on the Apple Park campus on Sept. 12, 2017 in Cupertino. (Justin Sullivan/Getty Images)

 

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  • Steve

    It`s a lot easier to apologize after you`ve been busted.

  • I hope this smart phone resolve their phone problem otherwise they will be ruin from market in the phone world. I read the similar news from where I found new gadgets news.

 
 
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