Citrix’s GoToMyPC hit with password hacking attack

A new cyber attack could allow hackers to break into your PC.

Saying that its GoToMyPC service was the subject of a “very sophisticated password attack,” Citrix on Saturday evening advised all users of the service that it has reset their passwords. The company didn’t offer further details about the attack; instead, it simply gave customers advice on how to create strong passwords and encouraged them to set up two-factor authentication, a step that creates an added layer of security.

“The GoToMyPC Team is committed to protecting the security of our customers and our services,” the company said in a blog post on Sunday. “We apologize for any inconvenience this may have caused you.

Citrix appears to have been aware of the attack as early as Saturday morning Pacific Time. A post to the company’s blog then warned GoToMyPC users of “an issue” that was causing log in problems for some users. The company advised those users that they would need to reset their passwords.

It wasn’t until later that day that the company identified the problem as a hacking attack.

GoToMyPC allows users to remotely access their Windows PC or Mac computer through another a smartphone, tablet or another computer. Users can interact with a virtual version of their computer desktop, as if they were sitting right in front of it.

The service is only the latest in a long string of hacking attacks on prominent tech companies. Just last month, hackers released tens of millions of log-in credentials stolen from MySpace and Tumblr.

Image: Citrix GoToMyPC logo (courtesy of Citrix).


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