HP Chromebook chargers pose fire threat

Federal regulators on Tuesday ordered a recall of Hewlett-Packard’s Chromebook 11 chargers because the devices pose a fire hazard.

“Google has received nine reports of chargers overheating and melting during use,” according to the U.S. Consumer Product Safety Commission’s recall notice. “There is one report of a small burn to a consumer and one report of minor property damage to a pillow from an overheating charger.”

The agency urged consumers to “immediately stop using the recalled charger for the HP Chromebook 11 and contact Google for a free replacement charger.”

The defective devices were sold at Best Buy stores and online at Amazon.com, bestbuy.com, Google Play and HP Shopping from October through November, the agency said.

It advised consumers to call Google toll-free at (866) 628-1371 between 5 a.m. and 7 p.m. Pacific Time seven days a week, or online at http://chromebook.com and click on the Chromebook link at the top of the page and then click on “support” for more information.

 

At top, the Hewlett-Packard Chromebook 11, made with Google. (Google photo)

Steve Johnson Steve Johnson (247 Posts)

Steve Johnson covers the microchip industry, cyber security and the big-technology sector that includes Hewlett-Packard, Oracle and Cisco Systems.