Federal regulators on Tuesday ordered a recall of Hewlett-Packard’s Chromebook 11 chargers because the devices pose a fire hazard.
“Google has received nine reports of chargers overheating and melting during use,” according to the U.S. Consumer Product Safety Commission’s recall notice. “There is one report of a small burn to a consumer and one report of minor property damage to a pillow from an overheating charger.”
The agency urged consumers to “immediately stop using the recalled charger for the HP Chromebook 11 and contact Google for a free replacement charger.”
It advised consumers to call Google toll-free at (866) 628-1371 between 5 a.m. and 7 p.m. Pacific Time seven days a week, or online at http://chromebook.com and click on the Chromebook link at the top of the page and then click on “support” for more information.
At top, the Hewlett-Packard Chromebook 11, made with Google. (Google photo)