Quoted: on reaction to Apple shakeup

“This was better than the Giants winning the World Series. People are really excited.”

an anonymous source of the New York Times, talking about the firing of Scott Forstall, Apple‘s mobile software chief, who according to a couple of reports had been close with the late Steve Jobs and had clashed with other company executives. Apple announced Monday that retail chief John Browett also is leaving after less than a year. Analysts say the management shakeup probably has to do with Apple’s embarrassing Maps problems, among other things. “At least with Forstall, it looks like it has to do with problems with usability, which is the iPhone’s trademark,” Gartner Research analyst Ken Dulaney told the Mercury News. Both the NYT and the Wall Street Journal report that Forstall had refused to sign the public apology over the Maps mess — missing or misplaced places were among the problems found in the program that made its debut with iOS 6 — that CEO Tim Cook eventually issued. (See Apple’s Tim Cook sorry over Maps mess.) As part of the shakeup, design chief Jony Ive will gain even more control over user experience, the company said.


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