Some Apple customers who pre-ordered the new iPhone 5 won’t get their new phone until next month, the company said in a statement Monday.
Apple has already delivered devices to the majority of customers who pre-ordered the new phone, which went on sale on Friday. But demand has been “incredible,” exceeding supply.
“We are working hard to get an iPhone 5 into the hands of every customer who wants one as quickly as possible,” said Apple CEO Tim Cook in the statement. “We appreciate everyone’s patience and are working hard to build enough iPhone 5s for everyone.”
Since the device hit store shelves, the company has sold 5 million iPhone 5s, the company said. By contrast, the previous iPhone model — the iPhone 4S — saw more than 4 million sales in its first weekend on the market.
Stores are already getting additional shipments of the iPhone 5, the company said. But the company has reportedly pushed back delivery dates on the new device for customers who order online.
The Wall Street Journal reported last month that Sharp had delayed mass production of the new iPhone’s large screen. The report raised doubts about whether Sharp and Apple would be able to meet initial demand for the gadget.